Refund policy
Refund & Return Policy
Because all products in our store are custom-made to order through Printify, we do not accept returns or exchanges for reasons such as ordering the wrong size, colour, or simply changing your mind.
Damaged or Defective Items If your order arrives damaged or with a manufacturing defect, we'll make it right. Please contact us within 30 days of delivery with:
- Your order number
- A clear photo of the issue
We'll arrange a free reprint or a refund depending on the situation.
Lost Packages If your package appears to be lost, please reach out to us:
- Within 30 days of the estimated delivery date for domestic orders
- Within 45 days for international orders
We'll investigate and, if eligible, arrange a reprint at no cost to you.
Wrong Address Please double-check your shipping address before placing your order. We're unable to offer free reprints or refunds for packages returned or lost due to an incorrect or incomplete address provided at checkout.
Contact Us For any issues, please reach out to us and we'll do our best to help.